Tag Archives: making travel easier for parents

Open Letter to WestJet and those other airlines

Dear WestJet (and any other airline who might care to listen),

Flying with small children sucks. It sucks for the parents and it sucks for your other customers. And I hear you are all about your customers. You tell jokes. You make things simple. You know how to communicate with customers and show them that you value their business.

Do you think you could come up with something that might make flying with small children a little easier? Please?

Here is my suggestion:

Create a ‘family’ section on the plane and advertise it as such. Put anyone who has an infant ticket in this section and let anyone else who is selecting seats in that section know where it is. Encourage parents with preschoolers/primary school kids to book into this section.

This will do a number of things. For one- parents are very understanding of other parents. Cause we get it. We have all been there. And we can suffer together. And maybe our kids might be able to distract each other.

Secondly- those people who hate children and think they shouldn’t be allowed to fly- they can self select to seat far on the other end of the plane. No more dirty looks or heaving sighs.

Then you can advertise that you are doing something to make customers- all customers- happy.

Win- Win?

I’d like to make other suggestions, like giving parents with infants priority on having an empty seat in their row- but that would probably be going to far and may not be seen as ‘fair’ for all. Which- fair enough. Even though it would totally rock. Especially for those 1-2 year old ‘infants’ that really just hate sitting on Mom or Dad’s lap for 1, 2, 3, 4 hours. But I am pretty sure this is just a pipe dream. So I will stick with pushing for a family section.

What do you think readers?  Could it work? Should we start a petition?

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